FAQ
Frequently asked questions
Short answers to what people ask most. Anything else: [email protected].
Is Apex City free?
The browser version is a free five-minute demo with no account needed. The full game is $2.99 on the App Store$1.99 on Google Playa paid app on the App Store and Google Play, with optional in-app purchases. There are no ads.
Does Apex City have ads or loot boxes?
No. The game ships no advertising SDK on any platform, and there are no loot boxes or paid random items. Gems buy time, convenience and cosmetics, never power other players cannot earn.
Which devices can I play on?
iPhone and iPad from the App Store, Android phones and tablets from Google Play, and a five-minute demo in any modern web browser. Your city, account and wallet are shared across iPhone, iPad and Android.
Can I play offline?
Yes, in the app. Your city keeps running on a plane or in a lift and syncs the moment you reconnect. The browser demo needs a connection.
What makes the simulation different?
Every home has residents who need power, water, schools and a safe street. Blackouts, traffic jams and crime are outcomes of your layout, not random events, so you fix problems by redesigning the district that caused them.
Is there multiplayer?
Yes. Join an alliance of up to 50 mayors, visit and help other cities, trade on the market, send gifts and compete in weekly events. There is no sabotage and no raiding.
What transport can I build?
Roads from streets to highways, bus and metro lines, rail, a trucking fleet, an airport and a seaport. Industry feeds cargo routes, and you can ship goods to other mayors.
What can I buy in the game, and why?
Everything sold in the game, with its price and what it is for, is listed on the in-app purchases page, generated from the game's own catalogue: gems, coins, land expansions, extensions, the Season Pass, VIP and the Mayor's luxuries. Nothing is random and nothing is pay-to-win.
What are extensions?
New ways to play the city you built. Walk in the City is free for everyone and drops you into your own streets at eye height. Taxi Ride, sold in the Store under Expansions, drives you through your road network in real traffic.
Which languages are supported?
English and Arabic, with a full right-to-left layout for Arabic.
How old do I need to be?
Players must be at least 13. See the children's privacy statement for details.
How do I delete my account?
From Settings, Account, Delete in the game, or on the web at /account/delete. Deletion is permanent.
How do I contact support?
Email [email protected]">[email protected]. Press enquiries go to [email protected].
Still curious?
The fastest answer is five minutes in the demo.